Simple, Transparent Pricing
Choose the plan that's right for your business. All plans include core features with different limits and capabilities.
Free
Perfect for trying out TheLUX Chat
- 1 chatbot
- 500 messages per month
- Basic analytics
- Standard chatbot templates
- Email support
- Community forum access
Pro
For growing businesses and teams
- 5 chatbots
- 10,000 messages per month
- Advanced analytics
- All chatbot templates
- Custom branding
- Knowledge base integration
- Priority email support
- API access
Business
For larger businesses with advanced needs
- 20 chatbots
- 50,000 messages per month
- Advanced analytics with exports
- Custom chatbot development
- Multi-channel deployment
- Advanced integrations
- Phone and email support
- Dedicated account manager
- SLA guarantees
Enterprise
Custom solutions for large organizations
- Unlimited chatbots
- Custom message volume
- Custom analytics and reporting
- Custom development services
- On-premise deployment option
- Advanced security features
- 24/7 premium support
- Dedicated success team
- Custom SLA and uptime guarantees
- Training and onboarding
Frequently Asked Questions
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time. When you upgrade, you'll be charged the prorated amount for the remainder of your billing cycle. When you downgrade, the new pricing will take effect at the start of your next billing cycle.
What happens if I exceed my message limit?
If you exceed your monthly message limit, you'll be charged a small fee for each additional message. We'll notify you when you're approaching your limit so you can upgrade if needed.
Do you offer discounts for annual billing?
Yes, we offer a 20% discount when you choose annual billing for any of our paid plans. This option is available during signup or in your billing settings.
Is there a free trial for paid plans?
Yes, all paid plans come with a 14-day free trial. No credit card is required to start your trial, and you can downgrade to the Free plan before the trial ends if you decide not to continue.
Do you offer special pricing for startups or nonprofits?
Yes, we offer special pricing for eligible startups and nonprofit organizations. Please contact our sales team to learn more about our startup and nonprofit programs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and bank transfers for annual plans. Enterprise customers can also pay by invoice with net-30 terms.