Powerful Features for Exceptional Chatbots
TheLUX Chat offers a comprehensive set of features to help you build, deploy, and optimize AI-powered chatbots that deliver exceptional customer experiences.
Conversation Intelligence
Create natural, engaging conversations with your customers
- Advanced natural language understanding
- Context-aware responses
- Sentiment analysis
- Entity recognition
- Multi-language support
- Voice recognition and text-to-speech
Customization & Design
Tailor your chatbot to match your brand and use cases
- Drag-and-drop conversation builder
- Custom chatbot personalities
- Branded chat interface
- Conditional logic flows
- Rich media support (images, videos, carousels)
- Custom CSS and JavaScript
Integration & Deployment
Connect with your existing tools and reach customers everywhere
- API-first architecture
- Webhook support
- Pre-built integrations with popular platforms
- Multi-channel deployment
- Mobile SDK for iOS and Android
- Embeddable web widget
Analytics & Optimization
Measure performance and continuously improve your chatbot
- Comprehensive analytics dashboard
- Conversation funnel analysis
- User journey mapping
- A/B testing capabilities
- Automated performance reports
- Custom event tracking
Security & Compliance
Enterprise-grade security for your data and conversations
- SOC 2 Type II compliance
- GDPR and CCPA compliance
- End-to-end encryption
- Role-based access control
- Data retention policies
- Audit logs and compliance reporting
Support & Training
Get the help you need to succeed with TheLUX Chat
- 24/7 technical support
- Comprehensive documentation
- Video tutorials and webinars
- Dedicated customer success manager (Enterprise)
- Regular product updates
- Active community forum
Feature Spotlight
Take a closer look at some of our most powerful and unique features that set TheLUX Chat apart from other chatbot platforms.
AI Voice Assistant
Our AI Voice Assistant feature enables natural voice conversations with your chatbot, making interactions more accessible and convenient for your customers.
- Natural-sounding voice synthesis
- Accurate speech recognition
- Multiple voice options and accents
- Voice emotion detection
Knowledge Base Integration
Connect your chatbot to your existing knowledge base to provide accurate, consistent answers to customer questions without manual programming.
- Automatic content indexing
- Semantic search capabilities
- Content relevance scoring
- Automatic updates when content changes
Conversation Analytics
Gain deep insights into your chatbot conversations to understand customer needs, identify improvement opportunities, and measure ROI.
- Conversation flow visualization
- Drop-off point identification
- Topic clustering and trend analysis
- Customer satisfaction scoring